How are my keys
handled?
We require 2 copies of your keys, one for daily
use during your service period and a backup in case of a broken
or misplaced key. All keys are kept in a secure locked location
when not on our person and they are tagged with a code, not your
name or address. Our secure key program allows us to keep your
keys on file. This program is convenient and saves you money,
because we don’t have to schedule a visit to pick up and return
your keys after each service, ($10 per trip). And with your keys
on file, all it takes is a phone call to schedule service in the
future.
Can I schedule every other day visits for my cat?
A minimum of one visit per day is required for
cats. This is to ensure the health and well being of your cat
while you are away. 48 hours is much to long of a time should
your cat become ill. It is also a theft deterrent to have us
visit your home daily where we will pick up your mail & packages
and rotate lights and Blinds.
Will your visits be at the same time everyday?
At your initial consultation we will determine
your needs and give you an
Approximate time frame for our visits, we will make every effort
to accommodate specific time requests, but cannot guarantee it.
Midday visits are scheduled between 10am and 4pm. Pet’s that
require medication are given first priority.
